Terms & Conditions

Last updated: July 2, 2026

1. Agreement to these Terms

These Terms & Conditions ("Terms") govern your access to and use of the mockupcreator.pro website, web application and mobile applications (together, the "Service"), operated by the owner of this website ("we", "us"). By accessing or using any part of the Service you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

2. The Service

The Service lets you create product mockups from templates by adding your own images and text, preview them, and export the results. We may add, change, limit, suspend or discontinue any feature, template, or the Service as a whole, at any time, with or without notice, and we will not be liable to you for doing so.

3. Accounts

Parts of the Service can be used without an account; others require one. You are responsible for the accuracy of the information you provide, for keeping your credentials confidential, and for all activity under your account. We may refuse, suspend or terminate accounts at our reasonable discretion, including for suspected fraud, abuse, or violation of these Terms.

4. Subscriptions, billing and refunds

• The core Service is available free of charge. Certain features (for example video export and batch export) require a paid premium subscription.
• Subscriptions may be purchased on our website or inside our mobile apps, in which case billing is handled by Google Play or the Apple App Store under their own terms. We never receive or store your card details.
• Subscriptions renew automatically at the end of each billing period until cancelled. You can cancel at any time in the same place you subscribed (your store subscription settings, or your website account); cancellation stops future renewals and premium remains active until the end of the paid period.
• For purchases made through an app store, refunds are governed exclusively by that store's refund policy and must be requested from the store. For website purchases, payments already made are non-refundable except where a refund is required by applicable law.
• A store subscription may be linked to one account only; once linked, that link is permanent. Prices and what is included in each tier may change; changes apply from the next billing period.

5. Your content

You keep all rights to the images, text and designs you upload ("Your Content"). You grant us a limited, non-exclusive, royalty-free licence to host, process, display and reproduce Your Content solely as needed to operate the Service (for example rendering it onto a mockup, storing your saved projects, and generating your exports). You are solely responsible for Your Content and you represent that you own or have all necessary rights to it, and that it does not infringe any third-party right or any law. We may remove content and/or terminate access where we believe, in our sole judgement, that content is unlawful or infringing.

6. Exports

Subject to these Terms and to your rights in Your Content, you may use the mockup images and videos you export from the Service for any lawful purpose, including commercial use. The underlying 3D models, scene photography, templates and software remain our property; this licence does not permit extracting, reselling or redistributing templates or models themselves outside of exported mockups.

7. Our intellectual property

The Service — including its software, design, templates, 3D models, scenes and branding — is owned by us or our licensors and is protected by intellectual-property laws. Except as expressly allowed by these Terms, you may not copy, modify, distribute, sell, lease, reverse-engineer, scrape, or create derivative works or competing services from any part of the Service.

8. Acceptable use

You agree not to: interfere with or disrupt the Service; access it by automated means or circumvent any technical, licensing or security measure; misrepresent your identity; use the Service to create or distribute unlawful, infringing, defamatory, or hateful material; or resell access to the Service.

9. Third-party services

The Service interoperates with third parties such as Google Play, the Apple App Store, payment processors, and hosting providers. Their services are governed by their own terms, and we are not responsible for them.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE. YOU USE THE SERVICE AT YOUR OWN RISK. RENDERED COLOURS AND DIMENSIONS ARE PREVIEWS AND MAY DIFFER FROM PHYSICAL PRODUCTS.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, NOR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY EUROS (€50). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE JURISDICTIONS THESE LIMITS APPLY TO THE FULLEST EXTENT PERMITTED.

12. Indemnification

You will indemnify and hold us harmless from any claims, damages, liabilities and expenses (including reasonable legal fees) arising from Your Content, your use of the Service, or your breach of these Terms.

13. Termination

You may stop using the Service at any time. We may suspend or terminate your access at any time, with or without cause or notice. Sections 5–12 and 14–15 survive termination.

14. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date above reflects the current version, and material changes may additionally be communicated through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

15. Governing law, severability and contact

These Terms are governed by the laws of the country in which the operator of the Service is established, without regard to conflict-of-law rules, and disputes are subject to the exclusive jurisdiction of the competent courts of that country, except where mandatory consumer law provides otherwise. If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. Questions about these Terms: use the contact form.